Features & Help

Explore the features and instructions, then find answers and troubleshooting in one place.

Features

One card first

Check one gift card

Choose the right brand and region, then read a balance, a failure and an unknown result separately. Free can do this.

Getting started →

One row at a time

Batch import, stop and resume

Group tasks by region, keep duplicate rows, run them one at a time, and stop later tasks when you need to. PRO is required.

Batch checks →

Save it yourself

CSV and work progress

Export results when you want a file to review. Save work progress when you want the list back. Restoring a list does not start a check.

Saving and restoring →

Account permission and brand capability are separate

Free checks one gift card. An active PRO plan is what allows batch import, stop and resume, and export. Permission to run a kind of action does not mean a brand or region will return an amount.

Platform sign-in and permissions · Brand and region status

PRO pre-activation check

On a gift card check for any supported brand, GiftVeri sends a pre-query to that brand official API and reads whether the card status in the response bytes is empty. An empty status means the card is not activated or not enabled, and GiftVeri does not send the balance query. A non-empty status means the card already holds data, so GiftVeri continues the balance query and returns the balance and other details the brand sends. The check is read-only and does not affect later reloading of the card.

Pre-activation check →

What to open next

Guides · Common questions · Pricing

See the download page for the current stable client and release notes. Check the feature entry and each brand’s verification status separately.

FAQ

How do I check one gift card balance?

Open GiftVeri, choose the brand and region, and enter the card number and PIN. Free checks that one gift card’s balance and status.

Read the steps →

How do I check many gift cards, pause, or export?

Use PRO: batch import, stop a check and resume it, and export the results as CSV. Put several Apple gift cards from the same region in one task list.

Read the steps →

In a batch check, some gift cards show a balance and some show not activated. What does that mean?

Use the PRO pre-activation check. On a gift card check for any supported brand, GiftVeri sends a pre-query to that brand official API and reads whether the card status in the response bytes is empty. An empty status means the card is not activated or not enabled, and GiftVeri does not send the balance query. A non-empty status means the card already holds data, so GiftVeri continues the balance query and returns the balance and other details the brand sends. The check is read-only and does not affect later reloading of the card.

Read the steps →

Can I submit a card number for a check on the website?

No. The website provides accounts, software plans and instructions; the actual check runs in the Windows client. There is no way to upload card numbers to the website for a check.

How the website and client divide the work →

Why does my downloaded client have no platform sign-in?

Check the version shown in your client, then get the current stable release from the download page. Older versions do not gain new entries because the website was updated.

Download and release status →

Why won’t the portable ZIP start after extracting?

Make sure the ZIP is fully extracted and the _internal folder stays next to Applee.exe. Do not run it from an archive preview, and do not mix runtime files from different versions.

Install and update steps →

What should I include when reporting a problem?

Only the client name and version, the time and time zone, the brand and region, the step where it happened, and a redacted message. Never send full card numbers, PINs, passwords, verification codes, tokens, proxy credentials, full CSV files or unredacted screenshots. Reports can be sent to hello@giftveri.com; there is no file upload or ticket system on the website.

Privacy and sensitive information →

Is the platform sign-in the same account as my Apple sign-in?

No. Your GiftVeri platform account manages software permissions; Apple or other brand accounts are used for the matching check flow. After signing in to the platform, you still need to complete the brand’s own initialization separately.

Platform account notes →

What if I don’t receive the email verification or password reset email?

Check the address spelling, your spam folder and the latest email from the same flow. The page’s generic message does not prove an email was delivered; delivery depends on the current sender configuration and the recipient’s filters.

Account and password recovery →

I’m signed in. Why are batch checks or export still unavailable?

In the platform-integrated development build, these need an active PRO plan. Check that the website and client use the same account, and check the plan status and expiry date; FREE can still check one gift card.

Account →

My order shows as paid. Do I definitely have PRO?

Not necessarily. Order records and software plans are kept separately, and client capabilities are recalculated from your current active plan. After an online subscription payment succeeds, the plan is activated automatically, usually within seconds; an order status cannot override expiry, revocation or a suspended account.

Plans and order status →

What happens if authorization expires during a batch check?

The client re-checks before sending the next gift card. If authorization has expired or cannot be confirmed, further restricted actions stop and unsent tasks stay pending; checks already sent cannot be recalled and are never resent automatically.

Stopping and resuming →

Does a result without an amount mean the gift card is invalid?

You cannot tell from that. Sign-in failures, connection errors, rate limits and unknown responses can all return no amount. Only an explicit business result supports a conclusion, and an unknown amount is never rewritten as zero. The PRO pre-activation check uses the same rule for every brand and marks a card as not activated or not enabled only when the official pre-query status is empty; failures and unknown results are excluded.

How to read results →

I bought a Visa or Mastercard card in a store. Should I choose that store’s brand?

Not just because of where you bought it. Go by the actual product printed on the card and in the purchase details: first tell store gift cards from payment network prepaid cards, then check the region and required fields.

Identify brand, card type and region →

Why is a region listed without a detailed workflow page?

The directory shows regions and their verification status. Without enough independent verification, only the status is shown, and no workflow page is created that might suggest checks are supported.

Apple region directory →

Does “integrated in development build” mean real balances were verified?

No. Development integration, real business evidence, page content and official release are recorded separately. A menu, a sign-in, an empty form, HTTP 200 or offline simulation cannot on its own prove a real balance was obtained.

Support status and verification progress →

Does signing out of the platform delete results I exported?

No. The platform session, CSV files and work progress are managed separately. Files you exported stay where you saved them, and some may contain full card numbers.

Where data is stored →

Prepare a problem report we can work with

Note the client version, the time and time zone, the brand and region selected, the steps you took and the redacted message text. For authorization problems, also note the plan and status currently shown.

Send the report to hello@giftveri.com. Never include passwords, verification codes, sign-in tokens, full card numbers or proxy credentials. If your account is suspended or a plan record looks wrong, check with the administrator who manages that account.

English guides → · These guides in Chinese →